FAQ
Common questions about appointments, consultations, travel health, ear care, skin treatments and wellness services.
General
You can book online through our booking portal or contact the clinic directly on WhatsApp at 07437 346586.
Yes. Every appointment begins with assessment. We review your needs, medical history and treatment goals before recommending care.
Clayhill Medical Practice, Southview Road, Basildon, Essex SS16 4HD. You can also call 01268 288633 or email contact@flamingomedicalandwellness.com.
Yes. Flamingo Medical & Wellness is a CQC-registered private clinic led by an Advanced Nurse Practitioner and Independent Prescriber.
Travel Health
Not always. Your destination, length of stay, activities, medical history and previous vaccines all affect what you need — which is why a consultation matters.
Ideally 6–8 weeks before travel. This allows time for vaccines to become fully effective and for multi-dose courses if required. Last-minute appointments may still help.
We review your destination, itinerary, duration, type of travel, medical history and previous vaccinations, then provide clear guidance aligned with Department of Health recommendations.
Travel consultation is £40. If you proceed with vaccination, the consultation fee is reduced to £25.
Ear Care
Micro-suction is a professional ear wax removal technique performed by an experienced practitioner using modern equipment.
Ear irrigation is designed to be gentle. Your practitioner will assess suitability before treatment.
Yes. Home visit appointments are available for selected ear care services. Contact the clinic to arrange a home visit.
Skin Treatments
Yes. Pricing depends on the type, number and size of lesions, so consultation is advised. Consultation fee is £50 and is deducted from treatment if you proceed.
CryoPen uses a fine jet of nitrous oxide to freeze and treat suitable unwanted benign skin lesions with precision and minimal impact on surrounding skin.
Yes. Skin lesion check by a consultant dermatologist is available. Results are provided within 48 hours.
Aesthetics
Our approach focuses on a refreshed, natural look — softening expression lines without a frozen appearance.
We discuss your concerns, assess the treatment area, explain your options and answer all questions before proceeding.
Yes. Dermal filler dissolving is available as a standalone treatment where clinically appropriate.
Weight & IV Therapy
Yes. Every programme starts with medical assessment and suitability review. Treatment progression depends on clinical review.
Most IV wellness infusions take approximately 30 minutes following a suitability consultation.
Yes. A consultation ensures the infusion is suitable for you and aligned with your health needs.
Still Have Questions?
We are happy to help you choose the right appointment before you visit.
